Question: Does Tmobile Cover Lost Phones?

How much does it cost to replace a lost phone T Mobile?

Accidental damage, or the loss or theft of the phone, does have a deductible fee, which can range from just $10 to $249.

The maximum device replacement value is $1,200.

T-Mobile also has what it calls Protection 360..

Does insurance cover a lost phone?

Cell-Phone Carrier Smartphone Insurance Plans Most cell-phone carriers also offer pure insurance products that cover loss and theft. … AT&T, Sprint, and Verizon sell coverage provided by insurance company Asurion; T-Mobile’s plan is run by Assurant. You can find more details below.

How long does it take to get a replacement phone from T Mobile?

Once a claim is approved, your replacement device will be shipped overnight, at no charge where available, for delivery within one to two business days. If you provided your email address when filing your claim, you’ll get an email with tracking info alerting you that the device has been shipped.

What does the T mobile phone insurance cover?

T-Mobile’s Basic Device Protection Plan covers malfunctioning phones, accidental damage (including cracked screens and water damage), loss and theft. Like Protection 360, the plan covers your phone, charger, battery and SIM card; and other accessories are only covered if they’re lost or stolen with your phone.

Do I need insurance on my phone?

Cell phone insurance can be worth it if you’re prone to damaging or losing your phone. If cracking your screen or dropping your phone in water is a rare occurrence for you, however, cell phone insurance may be a waste of money.

What happens if I lost my phone with T Mobile?

Depending on the phone you have you need to go ahead and try to remotely lock that phone for security reasons. If you have an Android you can lock and locate the device with the Find Device app from another Android or from your Google account.

How do I get a replacement phone from T Mobile?

Log in to My T-Mobile. Select PHONE. If more than one phone is on your account, select the name/phone number from the drop-down menu connected to the device you’re filing a claim for. Select File a claim or File damage claim or Report lost or stolen.

Can I get a new phone if mine isn’t paid off?

No, you cannot trade in a phone that you have not completed payments. You would have to pay off the $339 and then trade in and get up to $300 (it may be less). You will get an account credit at a later time, but not at the time you are getting the new device.

Can Tmobile track a phone?

With T-Mobile FamilyWhere® a T-Mobile primary account holder can use the FamilyWhere Android app or the My T-Mobile website to locate any phone on their plan that is on the T-Mobile 4G/LTE network.

Can you upgrade a phone that isn’t paid off?

There are no requirements to upgrade your phone but if you still had a phone that you were paying off in installments and chose an installment plan for this new device, you would have to pay for both monthly installment plans.

How do I replace a stolen iPhone?

If your iPhone, iPad, or iPod touch is lost or stolenSign in to iCloud.com/find on the web or use the Find My app on another Apple device.Find your device. … Mark As Lost. … Report your lost or stolen device to local law enforcement. … If your missing device is covered by AppleCare+ with Theft and Loss, you can file a claim for your lost or stolen iPhone. … Erase your device.More items…•

Which phone insurance is best?

Best Mobile Phone Insurance 2020Gadget Cover Mobile Phone Insurance.Trusted Insurances Gadget Insurance Ultimate Cover.Better Buy Insurance Mobile Phone Insurance.Switched On Insurance Gadget Insurance Ultimate Cover.Insurance2Go Full Cover Mobile Phone Insurance.CoverCloud Elite.Debenhams Mobile & Gadget Insurance Ultimate Cover.More items…•

Does T Mobile jump cover lost phones?

Our Protection<360>® and Device Protection plans cover the replacement of your device in the event of hardware service/mechanical breakdown issues, accidental damage, and loss and theft–even after the manufacturer’s warranty expires. You’re not required to purchase device protection to activate service with T-Mobile.

Can you trade in a phone that isn’t paid off T Mobile?

Best answer by tmo_chris Hey there! If you have JUMP on your account and your current device is fully paid off, the trade in credit can be applied to your next upgrade to reduce the total cost and lower your monthly payments or offset any down payment you need to make.

Can I trade in my T mobile phone for a new one?

You can trade in your old, working phone or device for credit towards a new purchase with T-Mobile’s Device Trade-in Program. It is not required that your trade-in device was purchased from T-Mobile. When you activate your T-Mobile account, you can apply that trade-in credit to your bill.

What to do if you lost your phone and its dead?

Find a Missing Android Phone With a Dead BatteryUse Lookout Mobile. Unfortunately a phone with a dead battery will not respond to attempts to locate it via GPS. … Use Google’s Android device managermi. … Use Android Lost. … Use location history. … Use Samsung’s Find My Mobile. … Use Dropbox.